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Meet with a Librarian: COVID19 - Library Service Updates

Information about the Meet with a Librarian (formerly PERCS) program at Kent State University Libraries.

COVID19 - Library Service Updates

Reference and Instructional Services

Receive live help through our convenient Ask Us chat service, which is found on most of our website’s pages. A librarian will work with you in real time to get you the answers you need. Librarians will be available to assist you during the following hours:

Mon – Thu: 9am – 8pm
Fri – Sat: 9am – 5pm
Sun: noon – 4pm

Anyone needing assistance when the Ask Us Chat service is unavailable should email us ( to set up a method and time to help you when it better meets your schedule.

For faculty: if you already had library instruction planned for your course(s) or are thinking about including library instruction, our Subject Librarians are available to provide asynchronous instructional modules to help your students. Please contact your subject librarian or email us ( to talk about how we can continue to provide library instruction for your course(s).