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Ask a Librarian: Chat, Phone, Email: Ask-A-Librarian


Chat is provided by both Kent Stark librarians as well as other librarians in the KSU system. The chat box (like the one to the right)  is embedded throughout the library's website. Just type in your name (or leave it blank, if you want to remain anonymous), ask a question, and click on the Star Chat button. A librarian will promptly respond and assistant you.


Users can expect a reply within 24hrs during the normally staffed week and 48hrs on weekends.  Please contact with your research needs.

Walk-in Help

Walk-in help is available at the library's two service desks on the first floor.  Each desk has dedicated staff ready to answer your questions.  The service desks are staffed during regular library hours.


Users may call the library's main number 330-244-3330 to ask circulation, reference and operational questions.

Research Appointment

Research appointments are available from Stark Campus librarians. Librarians will assist users to identify and find relevant resources for research projects and papers.   Fill-out the research appointment form to schedule a consultation.

Chat with a KSU Librarian

Contact Information

Melissa Bauer
Online Learning Librarian
Associate Professor, University Libraries
330-244-3320 | Campus 53320

Ted Guedel
Reference and Instruction Librarian
Assistant Professor, University Libraries
330-244-3322 | Campus 53322

Library Hours

Fall Semester 2023

Monday - Thursday: 7:45 a.m. - 8 p.m.
Friday: 7:45 a.m. - 5 p.m.
Saturday & Sunday: Closed

  • Closed Sept. 4, Nov. 10 & Nov. 23-24.
  • Library will close at 5 p.m. on Oct. 5 & Nov. 22.